Privacy Notice
Here at Blaenwaun we take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us.

We do not use any of your details for marketing and we do not send out emails, text messages or mail without your express consent, i.e. you have requested this personally.

Any information entered forms on our website in relation to personal data is never shared with any third party or used and supplied for marketing unless consent is given.

Our privacy policy sets out how Blaenwaun uses and protects any information that you give us when you register and use this website.

Blaenwaun is committed to ensuring that your privacy is protected. We can assure you that should we ask you to provide certain information by which you can be identified when using this website, that it will only be used in accordance with this privacy statement.

Blaenwaun may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes made.

How we use the information we collect
The information collected when you register with us at www.blaenwaunfarm.com is only used to communicate with you, process payments, and for delivery and dispatching purposes only. Information is used for the purposes of delivery to your address, whether home or business. We do not pass on or share your information with any other company.

The information our website gathers from our customers contains the standard mandatory requirements of customer information. These include email address, name and company name, address, postcode and contact number. These details are stored in our website database which a customer may access and alter at any time using their personal username and password.

Phone numbers and email addresses are used by Blaenwaun only to provide order information for a purchase and any after care in relation to product orders.

All customer information held on our website may be removed at any time if requested. We only keep this data to provide customer care in the form of refunds, re-sending of goods or for further services required after the point of sale.

How cookies are used on our website
A cookie is a small settings file which is stored on our website, which remembers searches and details about your previous visits to our website, enabling a prompter experience for the next time you visit our website. It makes it easier to search products, as it remembers information to help you in your search. It is also useful for enabling you to remember your username and saves the hassle of retyping your username every time you visit our website. For example, when entering your username and password there is a checkbox that is labelled ‘remember me’. You may click this box to allow your computer to remember your details or click again to remove the tick for your computer to not remember your details, however, you can disable this feature for example if you are using a public computer, in order to protect your username which can be found in the internet options of your browser.

This device helps us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

When visiting www.blaenwaunfarm.com you will be prompted to accept or reject our cookie policy, this gives you complete control over information that we track or do not track in reference to your browsing activity with www.blaenwaunfarm.com

Links to other websites
Our website may from time to time contain links to enable you to visit other websites of interest, which makes your online shopping experience much easier. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. This therefore means that we cannot be held responsible for the protection and privacy of any information which you provide whilst visiting other sites, as those sites are not governed by our privacy statement. We advise that when visiting any linked websites that you visit the privacy policy on that website to secure your privacy.

Controlling your personal information
You may choose to restrict the collection or use of your personal information on our website. This can be achieved in the following ways:

When registering with our website you may be asked to indicate whether you would like to receive any future advertisement of product or promotions. You may control this service by a small checkbox, which may be found when you purchase a product.

With regards to this service, you may change your mind at any time by emailing us at info@blaenwaunfarm.com or by phoning us via contact information found on our site or via a supplied invoice containing the relevant information.

If you believe that any information, we are holding on you after registration is incorrect or incomplete, please email or phone us as soon as possible at the above addresses. We will promptly correct any information found to be incorrect.